Critical Incident Stress Management Training: How Does It Help

The business landscape is more complex today than ever, blame the COVID-19 pandemic. Right now, the world has fewer jobs than it did before the pandemic. In the wake of such changes, businesses are forced to make changes and evolve or get ready for extinction. To survive, companies need to keep their employees motivated and promote productivity in the workplace. This can only be achieved by engaging employees and taking their stress away. Here, a critical incident stress management training programme can be a useful tool.

 The purpose of a critical incident stress management system is to identify and mitigate the psychological effects of an incident on an individual. Also known as CISM, the programme puts various tactics into practice and alleviates the response to a critical incident or accident.  

In an employee’s work life, many things can lead to stressful events. It can be anything ranging from a terrorist attack, earthquake, an accident in the office, flood, etc. CISM involves interventions, combined with emotional debriefing, to understand what happened and find out how to help an individual. 

Components of CISM

CISM is a comprehensive, multi-component crisis intervention programme that involves several components spanning over the entire crisis management spectrum. Today, it is an integral part of many companies’ smart brand management in Los Angeles. Core components of the system include:

  • Pre-crisis planning
  • Strategic planning
  • Consultation
  • Briefings
  • Defusing
  • One-on-one intervention
  • Follow-up 

Importance of Critical Incident Stress Management Training

A crisis is an acute emotional reaction to an accident or incident. It can lead to a disrupted balance between thinking and emotions. Also, a crisis can distress an individual and destroy their coping mechanism. 

Emotional first aid can be an ideal way to address a crisis. Although a critical incident stress management training system isn’t psychotherapy or an alternative to it, the programme is designed specially to limit the impact of an incident in an individual’s life.

The main goals of the programme are:

  • Mitigate the impact of a crisis
  • Launch coping processes
  • Restore an individual’s emotional wellbeing and adaptive functions

Professionals in critical incident stress management provide support through primary principles of the program, and they include:

  • Proximity: Help is provided to an individual in an environment where the incident took place.
  • Immediacy: The issue is addressed right after the incident.
  • Simplicity: The crisis management provider understands the situation of an individual who needs help. The programme is customized to suit the condition and needs of the individual.
  • Expectancy: The crisis management provider instils hope in an individual that a crisis can be managed. 




LA-based organizations can add the programme in their strategies around smart brand management in Los Angeles to help their employees respond to a critical incident related to their work lives. CISM not only helps understand how to support an individual during tough times but also tells how to make the person come out of trauma and live a happy life. Include a critical incident stress management training program in your company’s work culture and let it help your business grow!

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